Process Opportunity Analysis

User and Management Interviews

Objectives

This brief "User and Management Interviews" Questionnaire is a part of the "Process Opportunity Analysis (POA)" Project and should be completed one-by-one by selected users and managers. Please take a few minutes to complete the survey. We would like to use your ideas and creativity to find short- and mid-term process improvements. Please contact us if you have any questions about the POA project or this questionnaire.

Thanks very much for your support.

Wayne McClelland, WAMware Ltd.
Tel: +1.775.690.40440, Fax: +1.240.358.3063
Email: waynemcc@wamware.com

Contact Information

Company
Division
Address
Your name
Your function
Telephone
Fax
E-Mail

Your Involvement in CAD/CAM/CAE

Responsibility Management User Support
Other
Specialty Design Manufacturing Analysis
Sales/Marketing Other
How often do you directly use CAD/CAM/CAE software? daily once a week once a month
very infrequently never

Communication in the Product Development Process

How often do you communicate with the Top Management of your division? daily once a week once a month seldom
The Forum for discussions with Top Mgt is normally: large meetings small groups telephone emailInternet/Intranet Other
Medium for communication with Top Mgt is normally: Demonstration Paper Drawing Color hardcopies of 3D model 3D-Model on screen or with video projector
Other
How often do you communicate with Suppliers? daily once a week once a month seldom
The Forum for discussions with Suppliers is normally: large meetings small groups telephone emailInternet/Intranet Other
Medium for communication with Suppliers is normally: Demonstration Paper Drawing Electronic Drawing Color hardcopies of 3D model 3D-Model on screen or with video projector 3D Data
Other
How often do you have contact with Customers? daily once a week once a month seldom
The Forum for discussions with Customers is normally: large meetings small groups telephone emailInternet/Intranet Other
Medium for communication with Customers is normally: Demonstration Paper Drawing Electronic Drawing Color hardcopies of 3D model 3D-Model on screen or with video projector 3D Data
Other
How often to you communicate with Sales/Marketing? daily once a week once a month seldom
The Forum for discussions with Sales/Marketing is normally: large meetings small groups telephone emailInternet/Intranet Other
Medium for communication with Sales/Marketing is normally: Demonstration Paper Drawing Color hardcopies of 3D model 3D-Model on screen or with video projector
Other

Competitive Situation

Please name the 5 main competitors for your company/division:







Which are the 5 highest priorities in order to make your business more competitive (please number 1=highest, 2=next highest, …) Selling price
Manufacturing costs
Time-to-Market
Functionality
Quality/Reliability
Customer support
Other
For your Highest Priority above (#1), how do you rank against your competition (e.g. ABC, XYZ, your company, QRS…)?
1. 2.
3. 4.
5. 6.
For your Second Highest Priority above (#2), how do you rank against your competition (e.g. ABC, XYZ, your company, QRS…)?
1. 2.
3. 4.
5. 6.

Process Bottlenecks

Please list the 3 worst process bottlenecks within your department.
1.
2.
3.
Please list the 3 worst process bottlenecks outside your department.
1.
2.
3.

Implementation Suggestions

Please give us your ideas on how 3D can be used better within your department.
Please give us your ideas on how 3D can be used better between departments in your company/division.
Please give us your ideas on how 3D can be used better outside your company/division (e.g. with customers, suppliers)

Please print your form and then fax in advance of the interview to:
Wayne McClelland, Fax: +1.240.358.3063

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